PATIENT INFORMATION

Welcome to Compass Primary Care. This page is intended to help new patients learn more about our practice. If you have a question that isn't answered here, please feel free to contact us. We'll be happy to answer any questions that you may have and we look forward to seeing you in the office soon.

REGISTRATION

For the convenience of our patients, we offer online registration through our secure patient portal. Using this portal, you can enter your demographic information, insurance information and even your medical history. This means less time in the waiting room when you arrive!  

Click here to visit our patient portal and register online.

APPOINTMENTS

We see patients by appointment. We generally try to accommodate patients the same day for illnesses, minor injury or other acute conditions when we are able to. Please contact our office by phone to schedule an appointment or visit our online patient portal. If you are unable to keep your scheduled appointment, we ask that you contact us at least 24 hours in advance so that we may offer your appointment time to someone else in need.

PATIENT FORMS

If you are a new patient, please fill out the following forms before your first appointment. You can fill them out and bring them in to the office, or you can email the completed forms to info@mycompasspc.com.


Patient Demographic Form

Patient History Form

Authorization Form
Medical Records Release Form
Financial Patient Agreement
Notice of Privacy Practices

Virtual Consent Form

INSURANCE & BILLING

We participate with most major health insurance plans. Please see below for a list of accepted insurances. When calling our office to schedule your first appointment, please confirm that we participate with your health plan.


Co-pays, deductibles and non-covered services are expected at the time of your visit. For your convenience, we accept most major credit cards, cash and checks.

Accepted Insurances

Commercial Plans:

Aetna/Coventry

Alliant Health Plans

Anthem BCBS of GA

Beech Street

Cigna

Galaxy Health Network 

Humana

Kaiser

LifeWell

National Preferred Provider Network

NovaNet

PHCS/MultiPlan

Prime Health 

United Healthcare


Marketplace/Exchange Plans:

Alliant Health Plans SoloCare

Ambetter

Anthem BCBS of GA Pathway

CareSource Marketplace

Kaiser Exchange


Medicare Advantage Plans:

Aetna Coventry

Anthem BCBS of GA Medicare Advantage (MediBlue)

Caresource Medicare Advantage 

Cigna Healthspring 

Clover Health Medicare Advantage 

Georgia Health Assurance Medicare Advantage

Humana Medicare Advantage

Kaiser Medicare Advantage 

Med-Care Advantage Select

Peach State (Allwell) 

Positive Healthcare Partners

Pruitt Health Premier

Sonder Medicare Advantage  

Therapy Network of GA/Wellcare (PT,OT,ST) 

WellCare Medicare Advantage 


Managed Medicaid CMO Plans:

Amerigroup 

CareSource Medicaid 

Peach State Medicaid 

Therapy Network of GA/Wellcare (PT,OT,ST) 

WellCare Medicaid 


Veterans Affairs & Civilian Military Plans

Optum VA Community Care Network 

Tricare Prime HMO (referrals required)

Tricare Select PPO 

PRESCRIPTION REFILLS

When calling to request a refill, please have the following information available:

 

  • Pharmacy Name
  • Pharmacy Phone Number
  • Name of Prescription and Dosage

 

We ask that you give us 2 business days to process refill requests. As a general rule, we do not refill prescriptions after hours or on the weekends.

RATES

Self-Pay Rates

Initial Evaluations - $225.00 & up

Follow Up Visit - $125.00 & up

EKG - 

Paperwork Rates

Work / School Accommodations - $40.00 / per occurrence

Disability & FMLA Form - $50.00 Fee for completion within 2 weeks - per occurrence / $100.00 Expedited Fee for up to 7 days - per-occurrence

Letters - $20.00 and up / per occurrence

Handicap Affidavit - $10 fee for Notary / per occurrence

Adoption Paperwork fees may vary.

Insurance 

Services provided may be covered in full or in part by your health insurance. Please check your coverage carefully by asking the following questions:

  • Is the provider in network with your insurance plan?
  • When was your last Biometric Screening or Annual Wellness Exam and when are you allowed to have your next screening?

  • What is my copay amount and/or deductible and has it been met?
  • Is the service I am scheduled for covered by my plan?
  • Who is the preferred (in network) laboratory according to your plan?
  • Is approval required from my primary care physician?

Please contact our office at 470-369-7800 or send an email to admin@mycompasspc.com for any billing questions. 

The list to the left includes many of the companies with which we have commercial plan contracts. The list is not all-inclusive and is subject to frequent change. Therefore, if you do not see your insurance company, please call or email us to verify that we are part of your insurance plan.

Payment

Check, FSA, HSA, Care Credit, and all major credit cards are accepted for payment. Payments are due in full at the time of service.

Cancellation & No-Show Policy

If you do not show up for your scheduled appointment and you have not notified our office at least 24 hours* in advance, you will be required to pay a No-Show fee of $50.00 at your next visit. Insurance will not cover these fees; therefore, you will be responsible. No-Show fees are due at the time of your appointment.

*Cancellations made in less than the 24-hour time frame are still subject to the No-Show Fee.

Non-Discrimination Policy

We service our entire community and will not deny our community members services based on ethnicity (race; color; national origin), gender, age, sexual identity, differing abilities, religion, spirituality, economic status.